Privacy Policy | EditStamp

Introduction

Welcome to the EditStamp Privacy Policy. This document explains how we collect, use, and protect your personal information when you use the EditStamp stamp maker service.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details you provide when registering or contacting us.
Usage Data: Information about how you interact with our website, including pages visited and time spent.
Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
Payment Information: Transaction identifiers and billing status processed by our payment provider. We do not store full card numbers on our servers.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To process payments and deliver paid exports or subscriptions
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues

Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Account deletion: Request closure of your registered account and removal of associated personal data.

How to exercise your rights: Send a request to [email protected] from the email address associated with your account. Include your name and the specific right you wish to exercise.

Response timeline: We will verify your identity and respond within 30 days of receiving a valid request. Account deletion requests are typically completed within 30 days once verified. Some data may be retained longer where required by law (for example, billing or tax records).

Limitations: We may decline requests that are unfounded, excessive, or would adversely affect the rights of others. Certain data cannot be deleted while an active subscription or unresolved payment dispute exists.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analysing how our services are used. This includes payment processors and email delivery providers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please email [email protected] or contact us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details you provide when registering or contacting us.

Usage Data: Information about how you interact with our website, including pages visited and time spent.

Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

Payment Information: Transaction identifiers and billing status processed by our payment provider. We do not store full card numbers on our servers.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services

To process payments and deliver paid exports or subscriptions

To notify you about changes to our services

To provide customer support

To gather analysis or valuable information to improve our services

To monitor the usage of our services

To detect, prevent, and address technical issues

Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete personal information.

Deletion: Request deletion of your personal data, subject to legal retention requirements.

Account deletion: Request closure of your registered account and removal of associated personal data.

How to exercise your rights: Send a request to [email protected] from the email address associated with your account. Include your name and the specific right you wish to exercise.